Poster "To cut a long story short"

You have 14 days to decide whether you want to keep the product or not. But don't forget that we only take back undamaged goods that are absolutely new, unworn and in their original packaging.

Right of withdrawal as well as exchange and right of return - 14 days right of return law

The law grants buyers a withdrawal period of 14 days for orders on the Internet or in the catalog. Both orders on the Internet and in the catalog are considered to be distance sales. Goods can therefore be returned within the period of 14 days. According to § 355 to 359 BGB  the withdrawal period applies in principle. The revocation removes the binding of the customer and the seller to the purchase contract. The revocation must be made by a declaration by the customer to the delivering company. In his declaration, the customer must clearly state that he is canceling the purchase. No justification is required for this. 

We ship via DHL or UPS. This means that your shipment is insured and should it get stuck somewhere in the post, we can use the tracking number to check where your shipment is.